Tromsø Accessible Tours AS informs you of its privacy policy applied to personal data. The use of the website does not imply that the user must provide any information regarding his or her identity, and it cannot be associated with a specific user by the company. In the event that personal data is provided, this data will be collected and used in accordance with the limitations and rights set out in the aforementioned regulation.
Who is responsible for the processing of your data?
THE PERSON RESPONSIBLE FOR THE PROCESSING of your data is: Tromsø Accessible Tours AS
Postal address: Petersborggata 28, 9009 Tromsø, Norway
Email: info@tromsoaccessibletours.com
What type of data do we process?
Depending on the products, services or functionalities that you wish to enjoy at any given time, we will need to process some data or others. In general, such data will be, depending on the case, the following:
Your identification data (For example: Your name, surname, language, country from which you interact with us, contact information, etc.)
Connection, geolocation and navigation data (in case you interact with us from your mobile, for example).
Commercial information if you were subscribed to our newsletter.
Data about your tastes and preferences.
Remember that, when we ask you to fill in your personal data to give you access to some functionality or service on the website, we will mark some fields as mandatory, since they are data that we need to be able to provide you with the service or give you access to the functionality in question.
Please bear in mind that, if you decide not to provide us with this data, you may not be able to complete your registration as a user or you may not be able to enjoy these services or functionalities.
For what purpose do we process your personal data?
Depending on how you interact with our website, we will process your personal data for the following purposes:
1. To respond to requests or queries you make through the various means incorporated into our website.
We only process the personal data that is strictly necessary to manage or resolve your request or query.
2. For marketing purposes.
To the extent that you subscribe to our Newsletter, your personal data will be used to periodically send you company newsletters.
Please remember that you can unsubscribe from the Newsletter at any time and free of charge by contacting Tromsø Accessible Tours AS at the email address info@tromsoaccessibletours.com.
3. Usability and quality analysis to improve our services (Cookies)
If you access our Platform, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Platform and thus be able to introduce improvements to it. Likewise, we occasionally carry out quality actions and surveys aimed at finding out the level of satisfaction of our clients and users and detecting those areas in which we can improve.
What is the legitimacy for the processing of your data?
The legal basis that allows us to process your personal data also depends on the purpose for which we process it, thus we will find different legal bases based on the following purposes:
1. Attention to requests for information.
The legal basis for the processing of your data is the informed consent to respond to queries raised through the website, which implies the acceptance of these conditions by the interested party.
2. Marketing.
The legitimate basis for processing your data for marketing purposes is the consent you give.
3. Usability and quality analysis (Cookies)
User consent for the implementation of cookies.
How long will we keep your data?
1. Request for information.
We will process your data for as long as necessary to deal with your request or query and then for 1 year.
2. Marketing
We will process your data until you unsubscribe or cancel your subscription to the newsletter.
Will we share your data with third parties?
In order to fulfil the purposes indicated in this Privacy Policy, it is necessary that we give access to your personal data to third parties that support us in the services we offer you and which we detail below:
To carry out the provision of the corresponding service and put applicants in contact with service providers.
Technology service providers
What are your rights when you provide us with your data?
We are committed to respecting the confidentiality of your personal data and to guaranteeing that you can exercise your rights.
You may exercise them free of charge by sending us an email to our address info@tromsoaccessibletours.com, simply indicating the reason for your request and the right you wish to exercise.
If we consider it necessary to identify you, we may request a copy of a document proving your identity. In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
Request access to the data we have about you.
Request that we rectify the data we already have. Please note that by actively providing us with your personal data by any means, you guarantee that it is true and accurate and you undertake to notify us of any change or modification to it.
Ask us to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it as we have previously informed you, or that we no longer have the legitimacy to do so.
Ask us to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the time necessary when you may need it. If you have given us your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time.
Furthermore, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
Finally, we inform you of your right to file a claim with the relevant data protection control authority, in particular, with the Spanish Data Protection Agency https://www.agpd.es/
Changes to the privacy policy
We may modify the information contained in this Privacy Policy when we deem it appropriate. If we do so, we will notify you in different ways through the Platform, or even communicate it to your email address when the change in question is significant for your privacy, so that you can review the changes, evaluate them and, where appropriate, object to or unsubscribe from any service or functionality.
Information about cookies
We use cookies and similar devices to facilitate your navigation on the Platform, to know how you interact with us and, in certain cases, to be able to show you advertising based on your browsing habits. Please read our Cookies Policy to learn more about the cookies and similar devices we use, their purpose and other information of interest.